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Refund & Cancellation Policy

Last updated: April 2025

This Refund and Cancellation Policy explains how cancellations and refunds are handled for bookings made through GolfSG.net. By using our booking services, you agree to the terms outlined below.

1. Bookings Through Third-Party Golf Courses

GolfSG.net acts as a facilitator for golf course bookings. All bookings are subject to availability and the individual cancellation and refund policies of the respective golf courses.

We are not responsible for cancellations initiated by the course or changes to availability.

2. Cancellation Requests

If you wish to cancel a booking made through GolfSG.net, you must contact us as early as possible via email at enquiry@golfsg.net.

We will assist in processing your request with the respective golf course. The eligibility for refunds depends on the policies of that specific course or service provider.

3. Refund Eligibility

Refunds may be provided under the following conditions:

  • The cancellation request is submitted within the allowed timeframe set by the golf course
  • The golf course agrees to a refund under their own policy
  • The cancellation is due to course closure, bad weather, or scheduling conflicts confirmed by the course

GolfSG.net does not guarantee refunds if a course denies the request based on their terms.

4. Non-Refundable Bookings

Some bookings may be marked as non-refundable. These cannot be canceled or refunded under any circumstances once confirmed, unless agreed upon by the course.

5. Changes to Bookings

If you wish to reschedule your booking, we will do our best to assist you. Changes are subject to availability and the golf course’s rescheduling policy.

6. Refund Processing

Approved refunds will be processed within 5–14 business days, depending on the original payment method and provider.

7. Disputes

In the event of a dispute regarding a refund or cancellation, GolfSG.net will mediate between the user and the course or business. However, the final decision lies with the service provider.

8. Contact Us

If you have questions regarding this policy, or to initiate a cancellation or refund request, please contact us at:
Email: enquiry@golfsg.net